Terms of service

Terms & Conditions – KEW (Kew.lk)

Company: KEW
Website: www.kew.lk

Welcome to Kew.lk, the official online store of KEW, one of Sri Lanka’s leading shoelace manufacturers with over 30 years of industry expertise. By accessing our website or placing an order, you agree to the following Terms & Conditions.

Use of the Website

● The website is intended for customers purchasing shoelaces and related accessories for personal or retail use.
● You are responsible for providing accurate and complete information when placing an order.
● Any misuse of the website, including fraudulent activity or unauthorized use, is strictly prohibited.

Products & Pricing

● KEW specializes in high-quality, stylish shoelaces available in a wide range of colors, designs, and materials.
● Product images and descriptions are displayed as accurately as possible; minor variations may occur.
● Prices are subject to change based on promotions, material costs, or market conditions.
● In the event of a pricing or stock error, KEW reserves the right to cancel or modify the order after informing the customer.

Orders & Payments

● An order is confirmed only after full payment has been successfully completed.
● Payments are processed securely via trusted third-party payment gateways.
● KEW reserves the right to cancel any order due to stock unavailability, incorrect information, or suspected misuse.

Shipping & Delivery

● We aim to deliver orders promptly across Sri Lanka. Delivery timelines may vary based on location and courier service availability.
● Delays may occur during peak periods or due to circumstances beyond our control.

Returns & Exchanges

● Please refer to our Return & Refund Policy for detailed information on returns, refunds, and exchanges.

Intellectual Property

● All content on Kew.lk, including product designs, images, descriptions, logos, and branding, are the intellectual property of KEW and may not be copied or reused without prior permission.

Changes to Terms

● KEW reserves the right to update these Terms & Conditions at any time. Any changes will be effective once published on the website.